We are open and here to help.
Here at New Lambton Psychology, we are committed to continuing to provide our clients with quality healthcare during this difficult and uncertain time.
Access therapy from your home …
TELEHEALTH OPTIONS AVAILABLE:
Telehealth can be via video-link on a secure platform (preferred), or via telephone.
You can continue to access sessions under a new or existing Mental Health Care Plan or as a private patient (majority of health fund’s are now supporting telehealth options). If you are having financial difficulties at this time we are happy to discuss fee options with you.
Therapy at our office …
If you are low risk for COVID-19 and would prefer to continue to see your therapist face-to-face in our office, please contact us to discuss this.
We have increased hygiene measures in place and are adhering to current government regulations on social distancing.
NEW LAMBTON PSYCHOLOGY
We are a team of highly dedicated clinical psychologists who are passionate about helping our clients to create meaningful change in their lives. If you would like to make an appointment, or you need any information about our services, please feel free to contact us.
Welcome to New Lambton Psychology.
We are a clinical psychology practice providing compassionate, ethical, evidence-based psychology services for a broad range of issues. Our treatment approaches are individually tailored to help clients develop the tools and resources they need to create positive and lasting change. We offer a range of services including individual therapy, group therapy and clinical supervision. Our services are provided within a professional, warm and confidential setting.
New Lambton Psychology prides itself on having practitioners who are highly experienced, with post graduate level training and over 10 years experience in both public and private settings. All our psychologists are endorsed as Clinical Psychologists by the Australian Health Practitioner Regulation Agency and complete yearly professional training to ensure that their knowledge and skills are up to-date. We are committed and passionate about helping our clients to achieve their goals and create positive change in their lives.
You can visit us at …
37 Freyberg St, New Lambton, 2305.
The New Lambton Psychology “home” has been specifically designed with our clients in mind. We have created a beautiful, welcoming space to ensure you feel safe and comfortable during your time with us.
WHAT WE DOTHESE ARE THE SERVICES THAT WE OFFER
We provide individual therapy for children, adolescents and adults.
At New Lambton Psychology we provide individual therapy for children, adolescents and adults who are experiencing mental health issues, physical health issues, family or relationship issues, personal issues, or work related issues.
Our clinicians are trained in a variety of evidence based psychological treatments including: Acceptance and Commitment Therapy (ACT), Cognitive Behavioual Therapy (CBT), Dialectical Behavioural Therapy (DBT), Eye Movement Desensitisation and Re-Processing (EMDR), Solution Focused Therapy, couples therapy, and mindfulness based interventions. For more details on individual clinicians’ experience, please click here.
Our reception staff will assist in matching you with the most suitable clinician once we have the details of your referral. Depending on your needs and preferences your clinician will integrate evidence-based treatment approaches to help you improve your mental health and wellbeing. We are a client-centered service, which means that your clinician will work collaboratively with you to tailor an individualised plan that is most appropriate for your goals.
Here are a few of the areas our clinicians are trained to work in:
- Stress and burnout
- Generalised anxiety
- Social anxiety
- Panic attacks
- Obsessions and compulsions
- Couples counselling
- Relationship issues
- Separation / divorce
- Family issues
- Parenting difficulties
- Improving communication skills
SELF-ESTEEM & BODY IMAGE
- Eating disorders
- Body image and appearance related concerns
- Weight loss goals
- Managing adjustment to changes in life, both good and bad
- Workplace stress and burnout
GRIEF & LOSS
- Grief & loss related issues
New Lambton Psychology offers group programs from time to time, depending on the needs of our clients.
Details of upcoming programs will be listed here as they become available. If you are a current client of New Lambton Psychology, your clinician will also let you know of any upcoming group programs.
Group programs are eligible for a Medicare rebate which is in addition to individual sessions.
A number of our clinicians are approved by the Australian Health Practitioner Regulation Agency (AHPRA) to provide clinical supervision to psychologists.
We also provide clinical supervision for ongoing professional development for psychologists and other health professionals. Please contact us for further information.
Accessing our ServicesFIND OUT HOW TO ACCESS OUR SERVICES
Medicare rebates are available for individuals who have been referred by their Doctor for psychological treatment under the Australian Government’s Better Access to Mental Health Care initiative. All our psychologists are registered with Medicare to provide treatment under this initiative. If you would like to see one of our psychologists via this pathway, you will need to arrange a visit to your Doctor to have a Mental Health Care Plan (MHCP) completed. Clients who have an MHCP will be able to access up to 10 individually rebated sessions per calendar year. More information on Medicare’s initiative and how to access it is detailed in our FAQ section.
If you would prefer to access sessions privately, you do not require a referral and are welcome to contact us directly to make a booking. Please be aware, however, that private clients are not eligible for any rebate on session fees.
Private Health Insurance
If you have private health insurance, your fund may also offer a rebate towards the cost of sessions. Please speak to your fund about your individual cover and rebates offered.
Employee Assistance Program
Employee Assistance Programs are deigned to support the health and wellbeing of employee’s and many include an entitlement to a specified number of therapy sessions per year. Therapy through EAP is confidential and can be used for support with work-related or personal issues. Often employers will have an EAP arrangement with a particular psychology firm, though some allow employee’s to select their own psychologist.
If your employer has an EAP arrangement with New Lambton Psychology, you can access sessions by contacting us directly or by referral from your workplace manager or HR officer.
If you are an employer who is looking for a psychology practice to form an EAP arrangement with, you are welcome to contact us directly to discuss what we can offer you.
For more information on these options please contact our friendly reception team or speak with your GP.
OUR TEAMMEET OUR CLINICIANS & RECEPTIONIST
Dr Tamar Reid
Clinical Psychologist – BA (Psyc) Hons 1A ~ PhD (Clin Psyc)
Tamar has over 15 years of clinical experience, working for a number of years in a government community health role before moving to private practice. She studied locally, completing her undergraduate degree and clinical postgraduate degree at the University of Newcastle. Tamar enjoys working with clients of all ages, including children, adolescents and adults. She has a special interest in anxiety disorders and trauma but also enjoys working with depression, grief, adjustment disorders, and health and work related issues.
Tamar works primarily from a strengths based perspective, employing Solution-Focused Therapy to assist clients in making changes. Tamar is also trained in a variety of evidence based treatment approaches, including: Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Eye Movement Desensitisation and Reprocessing Therapy (EMDR) and mindfulness based interventions.
Dr Katie Mitchell
Clinical Psychologist – B Psyc (Hons) ~ D Psyc (Clin)
Katie has completed a Doctorate in Clinical Psychology, and has worked for over 15 years in public health and private practice in both clinical and management roles. She enjoys working with adults, adolescents and children across a broad range of clinical issues including: depression, anxiety, grief and loss, parenting issues, trauma, adjustment issues, burnout and peri and post-natal issues.
Katie uses Acceptance and Commitment Therapy (ACT), Eye Movement De-sensitisation and Reprocessing (EMDR), Dialectical Behaviour Therapy and Cognitive Behaviour Therapy with a strong focus on mindfulness, acceptance and self-compassion. Katie also enjoys providing clinical supervision to psychologists and is a member of EMDR Association of Australia.
Clinical Psychologist – B Psyc (Hons) ~ M Psyc (Clin) ~ MAPS
Kate is an experienced Clinical Psychologist who has been working in private practice and public health settings since 2005. She brings expertise, warmth and compassion to her work. Kate sees therapy as a collaborative process of helping people make sense of what is going on for them and what is going to be the most helpful way forward.
Kate draws from a range of evidence based therapeutic approaches including: Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), and Dialectical Behaviour Therapy (DBT). Kate works with adolescents and adults and is also trained in Gottman Institute couples therapy.
Dr Louisa Gianacas
Clinical Psychologist – BA (Psyc) ~ D Psyc (Clin) ~ MAPS ~ FCCLP
With over 18 years clinical experience in public, private and corporate settings, Louisa enjoys working with a wide spectrum of presenting issues including anxiety disorders, depression, bipolar affective disorder, trauma, adjustment disorders, grief, work-related stress and chronic physical illness
Louisa aims to make psychological treatment a collaborative, safe, explorative and enlightening process, taking time to make clients feel comfortable and establish productive treatment goals. She sees adults and adolescents, utilising evidence-based treatments such as Cognitive-Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Eye Movement Desensitisation and Reprocessing (EMDR), Schema Therapy and Dialectical Behaviour Therapy (DBT)
Louisa has a Doctorate of Clinical Psychology (UoN), is a Member of the Australian Psychological Society and Clinical College, and is an AHPRA-Approved Clinical Supervisor. Outside work, she is a mum of three and enjoys the benefits of a healthy and balanced lifestyle.
Clinical Psychologist – B Psyc (Hons) ~ M Psyc (Clin)
Ellen is a Clinical Psychologist with a Master of Psychology (Clinical) from the University of Newcastle. She has experience working in specialist child and family, and generalist primary health settings. Ellen is passionate about working with children and adults across a range of psychological presentations, parenting, and behavioural difficulties. She has particular interest in working with children, families, and perinatal mental health.
Ellen is a Board Approved Supervisor and is able to provide supervision to Psychologists, Clinical Psychologists and Clinical Psychology Registrars.
Ellen utilises a number of therapeutic interventions including Cognitive Behavioural Therapy, Acceptance and Commitment Therapy, Positive-Parenting and attachment–based family therapy. She understands the importance of building a respectful and collaborative therapeutic relationship, through which meaningful change can occur.
Ashleigh is New Lambton Psychology’s delightful receptionist. She brings over 7 years of administrative experience to her role with us and has completed her Certificates III and IV in Business Administration as well as living and working abroad in Samoa.
OUR FEESFIND OUT ABOUT PAYMENT OPTIONS
Fees – General
The cost of an individual 50-60 minute session with one of our Clinical Psychologists is $200.
Payments can be made as follows:
- EFTPOS (Cheque, Savings, or Credit)
- Payment by credit card over the phone
New Lambton Psychology is not a bulk bill practice. If you require psychological support and are experiencing financial difficulties, your Doctor will be able to advise you of available no-cost options in your area.
Fees – Medicare
If you have been referred by your doctor or psychiatrist under Medicare, you are entitled to a rebate from Medicare for up to 10 therapy sessions per year. The Medicare rebate is currently set at $124.50. Full payment of session fees will need to be made at the end of each appointment prior to claiming your rebate. You can choose to claim your rebate yourself directly through Medicare online or in person, or we can assist you in doing so electronically in our office at the time of your appointment. If you have provided Medicare with your bank details you can expect to receive your rebate into your account within 1-5 business days.
Fees – Private Health Insurance
Full payment of session costs will need to be made at the end of each appointment. You will be provided with a receipt which you can use to claim on your private health insurance. Any rebate from your Health Fund will be subject to your personal cover and fund entitlements.
Fees – Employee Assistance Program
The cost of counselling is payable by your Employer under their Employee Assistance Program arrangements. There are no out of pocket expenses for EAP sessions.
FAQsYOUR QUESTIONS ANSWERED
We have outlined the answers to some questions that people often ask when considering seeing a psychologist for the first time. If this information does not address your particular question, please feel free to call or email us.
Do I need a referral to see a psychologist at New Lambton Psychology?
No, you do not need a referral to see a psychologist at our service. However, accessing psychology services via your GP (under a Mental Health Care Plan) will allow you to claim a rebate under Medicare which assists with the costs of therapy. Please see our SERVICES section for more information on this.
What is Medicare’s Better Access to Mental Health Care Initiative?
The Better Access to Mental Health Care program is a government initiative designed to improve treatment and management of mental illness within the community. This initiative provides financial rebates to assist individuals who are seeking treatment for a variety of issues including: depression, anxiety, panic attacks, phobias, obsessive- compulsive disorder, bipolar disorder, trauma related disorders, psychotic disorders, substance use issues, eating disorders, sleep problems, grief and loss, ADHD, behavioural issues, and adjustment difficulties. Rebates are available for both individual and group psychological treatment sessions provided by registered mental health professionals.
How do I access psychology sessions under Medicare’s Better Access initiative?
If you would like to see a psychologist under Medicare’s Better Access to Mental Health Care initiative, you will need to schedule an appointment with your Doctor. Your Doctor will ask you some questions about the difficulties you are experiencing and if you are eligible they will complete a Mental Health Care Plan for you.
Your Mental Health Care Plan (MHCP) allows you to see your psychologist for up to 10 individual sessions in a calendar year. Your first six sessions are approved as part of your initial plan, and the additional four can be accessed by seeing your Doctor for a review appointment. Your psychologist will communicate regularly with your Doctor about your treatment needs and progress in therapy and will also let you know when it is time to see your Doctor for a review (this will be every 4-6 sessions).
Your MHCP is valid indefinitely and you can continue to access up to 10 therapy sessions under Medicare each calendar year for as long as your Doctor and psychologist agree this is necessary and appropriate. A new MHCP should be completed if the issue you are attending therapy for changes. Some Doctors will choose to do a new MHCP every 12 months.
It is important to note that you must have a current referral from your Doctor in order for you to be able to claim the Medicare rebate for your sessions. This means that you will need to have seen your Doctor and have your MHCP completed BEFORE you attend your initial session. You must also see your Doctor for review sessions at the intervals required (e.g. between session 6 and 7). If you are unable to do so and attend sessions without a current referral, you will need to pay for sessions privately as you will not be eligible for a rebate.
If I have a referral from my Doctor to a specific practice or a specific psychologist, and I would prefer to see someone different, do I need to obtain a new referral?
Your Doctor is often a good source of information about local clinicans who have expertise in working with particular types of clients or issues. However, it is your decision who you would like to see and referrals are transferrable between individual psychologists and between services. It is important that you find the psychologist that is the right fit for you and doing your research, asking around, and trusting your instincts is an important part of finding the therapy relationship that will allow you to make the changes you want to make.
What if I don’t feel that my clinician is the right match for me?
The relationship that you have with your clinician is a really important part of you feeling comfortable enough to talk about and make changes in areas that are often very personal and difficult to address. If, after a session or two, you do not feel that your therapist is the right match for you it is important to trust your instincts. Although it can be uncomfortable to have to discuss this, and a little daunting to start over with someone new, in the long term what is most important is getting the help you need.
If it is time for you to make a change of therapist, your options are:
1. Talk directly to your therapist about the mismatch you are experiencing. We at New Lambton Psychology are genuinely committed to helping you make a connection that will support your therapy goals. We will not be upset or offended if you wish to try another clinician as we understand that the therapy relationship is very personal and individual and that these sorts of adjustments are an important part of the therapy journey. Furthermore, talking directly to your therapist can be helpful and they can assist you in figuring out what kind of therapist you are looking for and can use their knowledge of local psychologists to direct you to a new therapist who may be a better fit for you.
However, we also understand that talking to your therapist can feel uncomfortable or too confronting for some people. If you do not wish to discuss this with your clinician directly, you can also try either of the below:
2. Talk to our reception staff. You may speak with one of our delightful office ladies either face-to-face in the office or over the phone (or even via email if this feels most comfortable for you). They will be happy to assist in transferring you to another psychologist within our practice, or make some suggestions of other psychology practices who may be able to assist you.
3. Talk to your Doctor. Your Doctor is there to support you in all aspects of the therapy process and will be able to help facilitate your transition to an alternative psychologist.
Do you offer formal assessments and provide reports?
We are primarily a therapy service and do not currently see clients for the purposes of assessment/ diagnosis or medico-legal reports.
How long will therapy take?
The therapy journey is different for every person and treatment (including the number of sessions) is individualised according to your needs and goals.
Some people come to therapy for one or two sessions to speak about a specific issue in their life and this may be sufficient in helping them to deal with the stress that they are experiencing.
Some people come to therapy to learn strategies to reduce or manage symptoms of mental illness. This type of work is generally short to medium term, but might also involve occasional check-ins over the longer-term to deal with any setbacks or prevent relapse.
Other people come to therapy to understand long-standing patterns that stem from experiences during their childhood, or to receive ongoing support. This type of work tends to happen over an extended period of time, dependening on client preferences.
As part of your individualised treatment plan, your clinician will monitor what progress you are making towards your goals, and will discuss with you when you feel ready to start scaling sessions back. Our goal is to provide you with the level of support that you need to achieve well being.
Do you have a cancellation policy?
At New Lambton Psychology, we have a 24-hour cancellation policy. This means that if you cancel or reschedule your appointment within 24 hours of the appointment time (1 business day), you will be required to pay 50% of the session cost as a cancellation fee. Please note that if your appointment is on the day following a weekend or a public holiday, the cancellation policy requires you to notify us of your inability to attend on the last business day prior to your appointment or earlier. The cancellation fee must be paid before you attend your next session. If you have any questions about this, please feel free to discuss this with our office staff.
What do I do if I, or someone I know, is having a mental health emergency?
New Lambton Psychology is not an emergency service and although we will always try to assist you in whatever way we can, if you are in need of urgent crises support, there are a number of services that are set up to specifically to support people in times such as these. For more information on these services, please CLICK HERE.
If someone’s life is in danger, or there is an immediate risk of harm, call emergency services on 000.
EMERGENCYSERVICES AVAILABLE FOR MENTAL HEALTH EMERGENCIES
If someone’s life is in danger or there is an immediate risk of harm, call emergency services on 000.
New Lambton Psychology is not an emergency service. Although we will always try to assist you in whatever way we can, if you are in need of urgent crises support, there are a number of services that are set up specifically to support people in times such as these. A few of these services are listed below for your reference.
Call 1800 011 511
The Mental Health Line is a free, government funded 24-hour telephone
service operating seven days a week across NSW. The Mental Health line is staffed by mental health professionals who can assist in providing you with support, and will also assess the degree of urgency and connect you with any acute support services that are appropriate. For more information, click on the link below.
Call 1300 659 467
The Suicide Call Back Service is a national 24 hours a day, 7 days a week telehealth provider that offers free professional phone and online counselling for people living in Australia.
This service is manned by psychologists, social workers and professional counsellors who are trained to offer support to individuals who are feeling suicidal, family members of suicidal individuals, or people who have lost someone to suicide.
You can connect with the Suicide Call Back Service over the phone or online (chat or video), and can access follow up support sessions with the same professional for a period of time. For more information, click on the link below.
Call 13 1114
Trial text service (between 6pm-10pm) – 0477 131 114
Lifeline is a national charity providing individuals experiencing a personal crisis with access to online, phone and face-to-face crisis support and suicide prevention services. They are available 24 hours 7 days a week and have free interpreters / translators and hearing / speech relay processes available. For more information, click on the link below.
Call 1800 55 1800
Kids Helpline is a nationwide, free, private and confidential 24 hours 7 days a week phone and online counselling service for young people aged 5 to 25.
Kidsline is staffed by fully trained professionals who are experienced in dealing with a wide range of issues; from everyday topics such as family, friends and school to more serious issues of child abuse, bullying, mental health issues,
drug and alcohol use, homelessness and suicide. For more information, click on the the link below.
Contact UsWE'D LOVE YOU TO GET IN TOUCH WITH US
If you would like to make an appointment, or you need any further information, please feel free to contact us.
phone: (02) 4950 9820
fax: (02) 4950 9791
or visit us at : 37 Freyberg Street, New Lambton, 2305.
If you email us or leave a phone message outside of business hours, we will try and get back to you on the next business day.
If it is an emergency, we ask that you contact one of the services we have detailed here.